Please read these terms of use carefully. By accessing or using this internet-based platform, you agree to be bound by the terms specified here. Refrain from using this platform, in case you have objections to the terms and conditions below. The terms and conditions mentioned below govern your use of our application about the following:
  • Purchase of any pharmaceutical or non-pharmaceutical products;
  • Availing information about the medicine sold from us
  • Electronic maintenance of your health records
We consider you shall be deemed to have read, understood, and consented to the terms of your free will. We reserve the right to modify/ update these Terms of Use at any time without providing prior notice to you. Your continued use of our Website will confirm your acceptance of such modifications.
  • Registration: You must create an account by providing accurate and valid information about yourself, including your full name and address and contact information. The accuracy of the data will lie with you. You may also place orders under the non-pharmacy category through the "Guest Log-in" facility. Terms of Use would also govern the products purchased via the guest log-in. The Company reserves the right to confirm and validate the information and other details provided by you in the course of the use of the Website at any point in time. The Company shall reserve rights, in its sole discretion, have the right to reject the registration and debar you from using the Website without any intimation in case the information you have provided is found to be inaccurate. DKA Pharama assumes no responsibility and shall not be liable for any such act on its part.
  • Eligibility: The use of the Website is available only to residents of Bengaluru. By placing an order through the Website, you confirm that you are at least 18 years of age. The sale of drugs and medications for underage people is prohibited according to the guidelines.
  • No replacement of professional medical advice: The information provided on the DKA Pharama Website is intended for informational purposes. It is not a replacement for professional diagnosis or does not prevent any disease. Seek the advice of a professional doctor/ medical practitioner before placing the order with us. The Company does not endorse any views or opinions that may be included in the Website content. We do not bear any liability for any loss/ injury that may arise due to your reliance on any information published on the Website.We do not endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website.
  • Delivery, Return, and Replacement Policy: Entering the correct delivery address details at the time of placing an order to ensure proper delivery, is your sole responsibility. On placing the order, you will receive an estimated date for delivery. After confirming the order, it will be delivered between 24 - 48 hours in Bangalore.
If an item is lost in transit, replacement items will be dispatched solely as per our discretion. Once purchased, the medicines are non-refundable and no exchange of medicines. A single piece of tablets will not be delivered. You have to order a complete sheet. For you to receive the medications uploading the prescription is mandatory. We at DKA Pharma, reserve the right to contact the doctor who has prescribed the medicines.

Electronic Maintenance of Health Records

We provide you with the facility of digitizing and storing your health records with us for your ease of reference. The information storing facility is provided to you free of cost. DKA Pharma reserves the right to change its fee policy from time to time. The fee policy will be updated from time to time, and referring the updates on the site will be your responsibility.

Dispute Resolution

The specified Terms of Use is governed by the laws of India. All disputes arising out of or in connection with the use of the Website shall fall under the Bengaluru jurisdiction. The competent courts shall have exclusive jurisdiction pertaining to or arising out of these Terms of Use.